NATA CSR Seminar Returns

The NATA Customer Service Representative (CSR) Certification Program returns to Chicago on August 22nd and 23rd.

Set the tone for positive FBO customer service experiences and learn how to build a foundation for successful customer interactions, turning marginal customer transactions into fulfilled client transformations.

Click here to see what attendees of the previously sold-out CSR Program had to say. We look forward to seeing you in Chicago!

Why You Should Attend

Providing great customer service in an aviation services industry setting is an essential ingredient for developing long-term profitable customer relationships and helps distinguish an aviation services brand. The NATA Certified CSR Program will teach attendees valuable knowledge and customer service skills and provide a certification.

Who Should Attend

  • FBO Customer Service Representatives (CSRs)
  • Aircraft Greeters and Facilitators
  • Concierge Personnel
  • Schedulers and Dispatchers
  • Managers and Supervisors
  • Anyone involved in delivering a great customer service experience

For questions regarding registration, please contact:

Safety 1st
safety1st@nata.aero
(202) 774-1532